Terms & Conditions

Last updated: May 2026

These Terms govern your use of SkyAssist's website and services. By using SkyAssist you agree to these Terms.

1. About our service

SkyAssist is an independent online travel agency that helps users compare and book flights operated by third-party airlines. Airlines (and their fare rules) are responsible for the actual transportation.

2. Pricing & availability

  • Fares displayed are based on real-time data and may change before booking is completed.
  • Final prices, taxes, fees and surcharges are confirmed at airline checkout.
  • Promotional fares may have restrictions (advance purchase, blackout dates, change fees).
  • We do not guarantee the lowest possible price across all sources.

3. Booking & payment

You confirm that the information provided is accurate and that you are authorized to use the payment method. Bookings are processed through PCI-compliant providers; we do not store full card numbers.

4. Changes & cancellations

Most US airlines offer free cancellation within 24 hours of booking when the flight departs at least 7 days later. Other change and cancellation rules depend on the airline and fare type. See our Refund Policy.

5. Travel documents

You are responsible for ensuring you have valid passports, visas, and any health documentation required for your trip.

6. Acceptable use

You agree not to use the service to commit fraud, scrape data, or interfere with the platform.

7. Disclaimers

The service is provided "as is". To the extent permitted by law, SkyAssist disclaims warranties relating to merchantability and fitness for a particular purpose. We are not liable for the acts of airlines or third-party suppliers.

8. Limitation of liability

To the maximum extent permitted by law, SkyAssist's aggregate liability is limited to the service fees paid by you for the relevant booking.

9. Governing law

These Terms are governed by the laws of the State of New York, USA, without regard to conflict of laws principles.

10. Contact

Questions? Email support@skyassist.store or call +1(877) 370-8131.

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